SafetySend provides a 24/7 electronic technical support to better serve its clients and telephone support to its clients who subscribe to this advanced tier of support.  

The following sections of our website will help you make the best use of our compliance platform and better understand the features and functions of our system.

MOST COMMON ISSUES  - QUICK FIXES

If you are still experiencing technical difficulties, please follow the link below to fill out an online support ticket.

This system will allow you to post e-mail support questions to our helpful support staff and gives you the ability to track the progress of your request. Once your request is received, one of our staff members will promptly reply to your request in the order it was received.

Have you already submitted a request and would like to track the progress of your claim? Once you have submitted a request and would like to track the progress of your ticket, you will need to enter your username and ticket number.

REMOTE ASSISTANCE UTILITY

If you need additional help and a technician instructs you to install our remote assistance utility please download the following application and enter the contact information in the form below or email to support@safetysend.com:

Click to Download Utility